Basic Flow
Inquiry - VA11
Whenever customers have inquiries about the product, we create an inquiry document in SAP.
Enquiry document is an internal document.
Customer information, material information, quantity information, and validity periods are all included in the inquiry document.
Quotation - VA21
When a customer inquiry about a product, we create a quotation document referencing the inquiry and send it to the customer.
Quotation document is an external document.
The quotation document includes customer, material, pricing, validity period, and terms & conditions.
Sales Order - VA01
An order is an agreement between company and customer for supplying the goods to the customer.
A sales order includes various details such as customer, delivery, material, quantity, pricing, terms, and conditions.
Delivery - VL01N
We create a delivery document in SAP after an order, involving three activities: picking, packing, and PGI (post goods issue).
Picking List consists of material, Quantities and Storage Location.
After PGI, the system generates an accounting document.
Cost of Goods Sold Account Debit
TO
Inventory Account Credit
Invoice - VF01
After PGI, we create an invoice and send the goods to the customer.
While creating invoice, the system generates an accounting document.
Customer Account Debit
TO
Revenue Account Credit
Customer Payment - F-28
The customer pays the invoice amount specified, either through bank transfer, check, or any agreed-upon payment method.
Incoming Bank Account Debit
TO
Customer Account Credit
Sales and Distribution Flow with T-codes and Tables:
